Denise Santos
Houston,TX
Summary
I am a hardworking and reliable high school student with customer service and cashier experience, seeking a part time position where I can contribute my strong communication skill and teamwork abilities while gaining new experiences and growing professionally.
Overview
1
1
year of professional experience
Work History
Cashier
McDonald’s
09.2024 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Babysitter
Aunt
03.2025 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Pet Sitter
Aunt
01.2025 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Education
11th grade -
Yes Prep Northside
Houston, TX05.2025
Skills
- Customer service
- Cleaning
- Multitasking and organization
- Time management
- Taking orders
- Integrity and honesty
- Task prioritization
- Dive thru operations
- Verbal and written communication
- Teamwork and collaboration
- Cleaning and sanitizing
- Problem solving
- Cash handling
- Flexible schedule
- Attention to detail
- Safe food handling
- Inventory restocking
- Initiative and self – motivation
- Active listening
- Collaboration
- Verbal communication
- Interpersonal communication
- Teamwork
- Leadership
- Body language
- Persuasion and negotiation skills
- Conciseness
- Clarity
- Empathy
- Sharing feedback
- Confidence
- Public speaking
- Encouragement
- Motivation
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Patience and empathy
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Babysitter
Aunt
03.2025 - Current
Pet Sitter
Aunt
01.2025 - Current
Cashier
McDonald’s
09.2024 - Current
11th grade -
Yes Prep Northside
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