Denise Spittler

Responded quickly to tenant complaints and concerns across 3 properties, improving resident satisfaction.

• Supported property manager with resident issue resolution, contract coordination, and office task prioritization.
• Assisted property manager during routine inspections to maintain property standards and address issues promptly.
• Tracked lease documents, notices, and updates to keep resident records accurate and support compliance.
• Reviewed incoming maintenance requests and prioritized follow-up by urgency, availability, and resident needs.
• Maintained accurate tenant communication, lease agreement, and payment records to support smooth operations.
• Maintained accurate records of tenant communication, lease agreements, and payment history to ensure streamlined operations.

• Adjusted sales approaches to fit client needs and strengthen customer satisfaction.
• Consistently beat quarterly goals through strong prospecting and timely follow-up.
• Developed sales plans that grew revenue.
• Streamlined sales workflows to improve team efficiency.
• Trained new team members on sales talks and product positioning to improve customer engagement.
• Used customer feedback to improve sales processes and service delivery.
• Collaborated with teammates to share product knowledge and support consistent customer interactions.