Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Turner

Zion,IL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Medline
Mundelein, Illinois
02.2016 - 10.2026
  • Entered and verified orders in customer service systems
  • Coordinated with sales and warehouse teams on order status
  • Explained product availability and service policies clearly
  • Resolved shipment, billing, and account questions

Patient Care Coordinator

AbbVie
North Chicago, Illinois
03.2014 - 12.2015
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed multiple customer requests with professionalism
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved shipment, billing, and account questions
  • Updated customer records and contact information

Education

Waukegan High School
Waukegan, IL

Skills

  • Order processing
  • Order validation
  • Billing systems
  • CRM systems
  • Account resolution
  • Service procedures

Timeline

Customer Service Representative

Medline
02.2016 - 10.2026

Patient Care Coordinator

AbbVie
03.2014 - 12.2015

Waukegan High School
Denise Turner