Denise Vazquez
Bridgeport,CT
Summary
Highly-motivated Customer Service Representative with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Sacred Heart University
12.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Personal Nanny
Ashley Knight
02.2013 - 11.2023
- Ensured safety of children in various settings, including at home, during transportation, and on outings.
- Managed household tasks such as laundry and light cleaning to maintain an organized living space for families.
- Created fun learning opportunities through interactive games and hands-on experiences.
Personal Care Aide
CT In-Home Assistance
06.2014 - 05.2018
- Enhanced client mobility through assistance with transfers, ambulation, and exercises as prescribed by therapists.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Personal Care Aide
Jewish Senior Services
06.2016 - 01.2018
- Monitored vital signs regularly, keeping accurate records and reporting any concerns to healthcare providers promptly.
- Managed medication administration according to prescribed schedules, ensuring proper dosage and adherence to instructions.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
Education
Certificate of Completion - CNA
Housatonic Community College
Bridgeport, CT09.2015
Certified - EKG Technician
American Institute of Healthcare & Technology
Stratford, CT04.2014
Skills
- Computer Proficiency
- Creative Problem Solving
- Customer Focused Empathy
- Multi-tasking
- Type 35 WPM
- Phone and Chat Skills
- Careful and Active Listener
- Verbal and Written Communication
- Relationship Building
Certification
- First Aide Training
- CPR Certified
Timeline
Customer Service Cashier
Sacred Heart University
12.2023 - Current
Personal Care Aide
Jewish Senior Services
06.2016 - 01.2018
Personal Care Aide
CT In-Home Assistance
06.2014 - 05.2018
Personal Nanny
Ashley Knight
02.2013 - 11.2023
Certificate of Completion - CNA
Housatonic Community College
Certified - EKG Technician
American Institute of Healthcare & Technology