Denise Vo

• Ability to work in a fast-paced work environment and deliver orders in a timely manner.

• Able to perform high-quality work while unsupervised.

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.

• Ensure customers are seated and receive attentive service.

• Monitors restaurant activity to determine seating and dining flow.

• Responsible for taking customer orders and ensuring customer satisfaction.

• Recommending daily specials and discounts to successfully up-sell limited-time food products.

• Demonstrated versatility by quickly adapting to various roles within the restaurant as needed, including cashier, prep cook, or dishwasher duties.
• Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Communicated effectively with coworkers to optimize workflow and ensure smooth operations during busy shifts.

• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Handled cash transactions and maintained sales and payments records accurately.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.