Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Denise Vo

Houston,TX

Summary

Accomplished in enhancing customer experiences and sales, I excel in fast-paced environments, demonstrating a strong work ethic and exceptional customer service. Skilled in guest engagement and time management, I significantly increased sales through effective upselling. My adaptability and commitment to excellence are evident in both team collaboration and achieving operational efficiencies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Sushi Rebel
01.2022 - 04.2025
  • Ability to work in a fast-paced work environment and deliver orders in a timely manner.
  • Able to perform high-quality work while unsupervised.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.

Server/Hostess

Yo Peng Thai Dinning
11.2020 - 12.2021
  • Ensure customers are seated and receive attentive service.
  • Monitors restaurant activity to determine seating and dining flow.
  • Responsible for taking customer orders and ensuring customer satisfaction.
  • Recommending daily specials and discounts to successfully up-sell limited-time food products.

Line Server

U'Maki Sushi Burrito
08.2019 - 10.2019
  • Demonstrated versatility by quickly adapting to various roles within the restaurant as needed, including cashier, prep cook, or dishwasher duties.
  • Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Communicated effectively with coworkers to optimize workflow and ensure smooth operations during busy shifts.

Receptionist

KM Nails
09.2018 - 06.2019
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

High School Diploma - undefined

Cypress Creek High School
Houston, TX
05.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Time Management

Certification

  • TABC
  • Food Handlers

Timeline

Server

Sushi Rebel
01.2022 - 04.2025

Server/Hostess

Yo Peng Thai Dinning
11.2020 - 12.2021

Line Server

U'Maki Sushi Burrito
08.2019 - 10.2019

Receptionist

KM Nails
09.2018 - 06.2019

High School Diploma - undefined

Cypress Creek High School

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Denise Vo