Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Denise E. Horvath, CPC

Tucson,AZ

Summary

Accomplished Practice Administrator with a proven track record at Mansard Medical Associates, Inc., successful at handling payroll administration and patient relations for Four-physician medical office. Successful forging partnerships with hospitals and specialty practices to extend patient care reach. Highly skilled and enthusiastic professional with more than twenty seven years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

48
48
years of professional experience
1
1
Certification

Work History

Practice Administrator

Mansard Medical Associates Inc.
01.1999 - 11.2022


  • Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
  • Identified areas for cost reduction by conducting regular audits of operational expenses.
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Supervised team of 21 office personnel.
  • Oversaw accounting, budgeting, and financial reporting.
  • Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.

Medical Insurance Biller

Mansard Medical Associates Inc.
09.1996 - 01.1999
  • Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Ensured timely reimbursement for services by submitting clean claims to insurance carriers promptly.
  • Maintained strict compliance with federal and state regulations, ensuring proper coding practices were followed consistently.
  • Verified insurance of patients to determine eligibility.
  • Posted payments and collections on regular basis.
  • Communicated with insurance providers to resolve denied claims and resubmitted.

Collections Agent

Credit Bureau of Stark County
02.1995 - 12.1996
  • Collect commercial and medical accounts
  • Skip tracing, prepare accounts for suits
  • Customer and credit research

Trainer/Support

Aultman Hospital
06.1992 - 05.1995
  • Provide software and hardware support for 80 medical offices

Patient Account Representative

Aultman Hospital
04.1986 - 06.1992
  • Resolved disputed claims, handled patients calls, refilled claims, posted payments and charges
  • Hospital collections,financial statements, payment arrangements

Admitting Representative

Aultman Hospital
10.1974 - 04.1986
  • Register/admit patients
  • Prepare charts, escot patients to rooms
  • Take verbal/written orders from physicians

Education

Bachelor of Arts - Psychology

Kent State University
Kent, OH
12.1994

Skills

  • HIPAA Compliance
  • Operations Management
  • Scheduling Coordination
  • Patient Relations
  • Revenue Cycle Management
  • Medical Billing
  • Credentialing Management
  • Electronic Health Records
  • Healthcare Information Systems
  • Policy and procedure development
  • Payroll Administration
  • Human Resources
  • Practice Management
  • Insurance referral facilitation
  • Managing medical practices

Certification

  • Arizona Driver's License
  • Certified Professional Coder (CPC) American Academy of Professional Coders (AAPC) 2007/10

Languages

English
Full Professional

Timeline

Practice Administrator

Mansard Medical Associates Inc.
01.1999 - 11.2022

Medical Insurance Biller

Mansard Medical Associates Inc.
09.1996 - 01.1999

Collections Agent

Credit Bureau of Stark County
02.1995 - 12.1996

Trainer/Support

Aultman Hospital
06.1992 - 05.1995

Patient Account Representative

Aultman Hospital
04.1986 - 06.1992

Admitting Representative

Aultman Hospital
10.1974 - 04.1986

Bachelor of Arts - Psychology

Kent State University
Denise E. Horvath, CPC