DENISE M. BURGHER

• Manage on-boarding process for newly hired employees, which includes distribution of all paperwork.
• Maintain physical and digital files for 560+ employees.
• Supervise and train 4 substitute clerical student employees.
• Manage employee data and privacy to keep employee data confidential per organizational privacy policies.
• Address employee conflicts with appropriate urgency, following all corporate procedures.
• Manage complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.

• Provided individualized instructions to small student groups within a classroom setting, reinforcing concepts taught by lead teacher(s)
• Created assignments and test instructions to boost student comprehension
• Supported student physical, mental, and social development using classroom games and activities.
• Assisted teachers with supervision and care of group of 25+ children.
• Encouraged small groups to discuss topics and explore concepts through hands-on activities.
• Taught courses under guidance of senior instructors.

• Developed and implemented the strategic stewardship plan of endowment fund donors through reports documenting financial information and programming details for academic and research designations
• Generated $800k in scholarship funds yearly
• Created, managed, and tracked internal CCNY Matching Gifts Programs, promoted efforts to generate additional philanthropic investment through the leveraging of internal matching funds
• Assisted Chairpersons, Deans, and Program Directors in developing scholarship application guidelines to ensure that accurate information was distributed to donors, alumni, and The College community
• Instructor, College NOW (college readiness course)
• Supervised and trained student support staff and volunteers.

• Assisted and advised incoming first-year students, transfers, and adult learners with the college application and financial aid process
• Monitored changes in state and federal laws affecting the admissions process within higher education institutions
• Supported and assisted high school principals and guidance counselors in their outreach and recruitment efforts
• Coordinator of The College Club, an early intervention, and retention program for at-risk junior high school students
• Supervised and trained 8 NYC SUMMER Youth Employment workers and continuing education students.

Child and Community Advocacy Certificate