Denishwa Benton
Union City ,GA
Summary
Dedicated and customer-focused professional with over six years of experience providing exceptional customer service, resolving customer concerns, and maintaining organized workflows in fast-paced environments. Strong communication, multitasking, and problem-solving abilities with a proven track record of building positive relationships and ensuring customer satisfaction. Familiar with dental terminology, infection control, and patient care concepts through dental assisting coursework. Seeking an opportunity as a Dental Receptionist where I can utilize my customer service expertise, organizational skills, and passion for learning to support patients and contribute to a successful dental practice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Packer
Bosch/MAU
Atlanta, GA
05.2021 - Current
- Inspected incoming and outgoing shipments to ensure accuracy and prevent errors.
- Generated shipping labels for efficient daily order processing.
- Built, labeled, and shrink-wrapped pallets for secure transport of goods.
- Reviewed orders to confirm product specifications were met.
- Packed and labeled products for shipment in compliance with company standards.
- Operated machinery to streamline sorting and packing processes.
- Conducted quality inspections of products before packaging and shipment.
- Teamed with colleagues to optimize packing workflows and procedures.
Packer Associate
Walmart Distribution Center
Union City, Georgia
08.2020 - 04.2021
- Executed coordination and planning skills to achieve timely results.
- Inspected incoming and outgoing shipments for accuracy and error prevention.
- Packed, weighed, and shipped items per customer specifications efficiently.
- Organized packages by size, weight, destination, or product type using handheld scanners.
- Checked for damaged goods and documented discrepancies on required paperwork.
- Labeled packages with shipping information to ensure proper delivery.
Laundry Attendant
Sig Samuels Dry Cleaners
Atlanta, GA
01.2018 - 04.2020
- Operated washing machines and dryers for optimal cleanliness and efficiency.
- Sorted and categorized laundry items by color and fabric type for proper cleaning.
- Followed safety protocols while handling chemicals and operating machinery in the facility.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Folded dried articles neatly.
- Transported laundry in carts and sorted dirty items by load type.
Residential House Cleaner
2 Bees and A Broom
Atlanta, GA
06.2017 - 11.2017
- Utilized eco-friendly products and techniques to clean residential spaces efficiently.
- Disinfected high-touch areas, ensuring a healthy living environment.
- Sanitized bathrooms, including toilets, showers, tubs, sinks, and countertops.
- Scrubbed kitchen counters, cabinets, and backsplashes to maintain cleanliness.
- Organized cleaning supplies and equipment to enhance operational workflows.
- Inspected completed work to uphold quality standards consistently.
- Communicated with clients to align on specific cleaning preferences.
- Dusted furniture, fixtures, window sills, baseboards, and other surfaces thoroughly.
Education
High School Diploma -
Grady High School
Atlanta, GA05.2011
Skills
- Warehouse safety practices
- Workplace sanitation
Customer Service & Patient Relations
Appointment Scheduling
Phone Etiquette & Call Management
Data Entry & Record Maintenance
Multitasking & Time Management
Microsoft Office Suite
- Time optimization
Team Collaboration
Attention to Detail
Professional Communication
Insurance Verification (Willing to Learn)
Dental Office Procedures (Foundational Knowledge)
Problem Solving
Certification
Additional Education
Dental Assisting Coursework January 2026.
• Course in dental assisting, (Dental Assisting 101), including dental terminology, infection control, patient care, and dental office procedures.
• Gained foundational knowledge of dental practices and patient interactions.
• Unable to complete the program due to financial constraints; however, remain committed to pursuing opportunities in the dental field and continuing professional development.
Timeline
Warehouse Packer
Bosch/MAU
05.2021 - Current
Packer Associate
Walmart Distribution Center
08.2020 - 04.2021
Laundry Attendant
Sig Samuels Dry Cleaners
01.2018 - 04.2020
Residential House Cleaner
2 Bees and A Broom
06.2017 - 11.2017
High School Diploma -
Grady High School