Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denna Tharpe

Chicago Heights,IL

Summary

Dynamic insurance agent with a proven track record at GoHealthInsurance, specializing in tailored solutions and client acquisition. Expert in health and life insurance, I excel in building relationships and enhancing customer satisfaction. Committed to professionalism and regulatory compliance, I streamline processes to drive efficiency and improve client experiences.

Overview

2027
2027
years of professional experience

Work History

Insurance Agent

GoHealthInsurance
Chicago, IL
05.2016 - Current
  • Developed tailored insurance solutions based on client needs and market trends.
  • Advised clients on coverage options, ensuring comprehensive understanding of policies.
  • Conducted in-depth policy reviews to identify gaps and recommend improvements.
  • Streamlined claims processing procedures, enhancing client satisfaction and efficiency.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Clerical Floater

Jackson Park Hospital
Chicago, IL
2005 - 09.2013
  • Coordinated administrative tasks across departments to ensure seamless operations and support patient services.
  • Managed scheduling of appointments, optimizing workflow and reducing wait times for patients.
  • Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
  • Trained new clerical staff on office procedures and software applications to enhance team efficiency.
  • Expedited document processing by scanning, copying, and routing materials promptly and accurately.
  • Collaborated with other floaters across various departments to share best practices and streamline workflows, resulting in enhanced overall office performance.

Education

No Degree - Real Estate

Illinois Real Estate
Chicago, IL
05-2024

Associate of Science - Liberal Arts And Sciences

Mississippi University For Women
Columbus, MS
06-1996

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • New client acquisition
  • Life insurance
  • Health insurance
  • Regulatory compliance
  • Cold calling
  • Referral pipeline maintenance
  • Insurance sales strategy

Timeline

Insurance Agent

GoHealthInsurance
05.2016 - Current

Clerical Floater

Jackson Park Hospital
2005 - 09.2013

No Degree - Real Estate

Illinois Real Estate

Associate of Science - Liberal Arts And Sciences

Mississippi University For Women
Denna Tharpe