Summary

Overview

Work History

Education

Skills

Timeline

Dennell Kammerzell

Burton

Summary

Reliable Office team member skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.

Overview

years of professional experience

Work History

Direct Support Professional

ResCare

Grand Blanc

06.2021 - Current

Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Facilitated social interactions between participants and their peers in the community.
Accompanied individuals on outings to promote independence and integration into the community.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Followed care plan and directions to administer medications.

Sales Associate (Experienced)

Menards

Davison

08.2015 - 03.2020

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Sold various products by explaining unique features and educating customers on proper application.
Recommended optimal merchandise based on customer needs and desires.
Mixed and matched paints according to customer specifications.
Recommended merchandise to customers based on needs and preferences.
Assisted customers by finding needed project items and checking inventory for items at other locations.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Entered information into program to update inventory/out of stocks and status reports. Performed daily out of stock report for the department daily and entered into data base to locate and determine inventory analysis of products.

Office Manager/Tax Preparer

Colleen's Tax and Accounting Service

Flint

01.1992 - 06.2017

Handled scheduling and managed timely and effective allocation of resources and calendars.
Increased office organization by developing filing system and customer database protocols.
Data entry of client information into a computerized system from a paper file system.
Bookkeeping, 1099m, payroll for small businesses,
Tax preparation and yearly updated classes.
Programs used Quick Books, Excel, Intuit tax program.

Sales Associate

Kmart

Burton

08.2014 - 12.2014

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Removed outdated and overripe items from stock to eliminate health risks.
Worked with team to break down the store for closure. Store Closed Dec 2020.

Independent Field Agent

Bankers Life Insurance Company

Grand Blanc

04.2013 - 11.2013

Expanded client list by compiling information of potential clients to contact.
Responded promptly to customer service calls and inquiries from diverse groups of individuals.
Analyzed customer needs and provided best options, upselling products and services.
Engaged customers and provided high level of service by carefully explaining details about documents.
Trained in life insurance consisting of Term, Whole life, Child, and Annuities. Trained in Medicare Supplements.

Patient Care Coordinator

HearUSA Inc.

Lapeer

07.2006 - 06.2009

Established strong work network by building professional relationships with physicians and fellow employees.
Communicated with patients to ensure quality of care and develop care plans.
Office duties: insurance eligibility requirements, communicating with Insurance company's for the patients.
Regional Insurance support for all of the michigan regional offices.
Appointment settings, purchases, receiving and shipping,
Basic in office repairs of hearing aids.
Dailey data entry of patient files and audio test results and reports.
Implemented practical file system, promoting smooth data gathering and presentation creation.
Reviewed files to check for complete and accurate information.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Front Office Receptionist

Lonsway Hearing Center