Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dennery Griffin

Jacksonville

Summary

Dynamic Hospitality Professional with expertise in beverage mixing, bar inventory management, and customer satisfaction. Proven ability to deliver exceptional service in high-pressure environments while ensuring cleanliness and organization. Strong collaboration and adaptability skills, consistently creating positive experiences for patrons.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant & Bar General Manager

Nathan Bill's Restaurant
02.2023 - 01.2025
  • Enhanced compliance with health standards by supervising daily bar operations.
  • Trained staff on mixology and customer service to improve guest satisfaction.
  • Created innovative beverage menus, boosting customer engagement and experience.
  • Optimized inventory management, reducing waste and improving ordering processes.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Handled administrative responsibilities such as payroll processing accurately and efficiently.
  • Managed all daily money and cash flow while over seeing account profitable numbers.

Lead Bartender

Nathan Bill's Restaurant
10.2017 - 01.2025
  • Enhanced customer satisfaction through innovative cocktail recipes and exceptional service.
  • Trained new bartenders on techniques and customer service best practices.
  • Managed inventory and ordered liquor and supplies to maintain bar operations.
  • Increased sales by effectively upselling daily specials and beverage promotions.
  • Maintained cleanliness and organization, ensuring compliance with sanitation standards.
  • Cultivated loyalty by engaging with patrons and memorizing drink preferences.

Education

Bachelor of Arts - Communications

UMass Amherst
Amherst, MA
05-2022

Associate of Arts - Phsychology

UMass Amherst
Amherst, MA
05-2022

High School Diploma -

East Longmeadow High School
East Longmeadow, MA
05-2017

Skills

  • Problem resolution
  • Outgoing personality
  • Memory retention
  • Basic accounting
  • Operations management
  • Efficient multi-tasker
  • Time management
  • Relationship building
  • Verbal and written communication
  • Administrative skills
  • Customer service
  • Highly reliable
  • Team player attitude
  • Speed and efficiency
  • Mixology expertise

Certification

TIPs Beverage Certified

Timeline

Restaurant & Bar General Manager

Nathan Bill's Restaurant
02.2023 - 01.2025

Lead Bartender

Nathan Bill's Restaurant
10.2017 - 01.2025

Bachelor of Arts - Communications

UMass Amherst

Associate of Arts - Phsychology

UMass Amherst

High School Diploma -

East Longmeadow High School