DENNICKA TANGLAO
Antioch,CA
Summary
Dynamic and results-driven retail professional with 8 years of experience in visual merchandising, customer service, and retail operations. Proven ability to exceed sales targets, elevate store aesthetics, and drive customer engagement through strategic product presentation. Adept at managing teams, optimizing inventory processes, and aligning merchandising strategies with brand goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Visual Merchandising Specialist
Nike
10.2024 - Current
- Led visual merchandising initiatives aligned with brand directives, boosting store traffic and customer engagement.
- Monitored KPIs and maintained backstock cleanliness and supply levels to support store operations.
- Collaborated with cross-functional teams to create visually compelling displays and enhance the customer shopping experience.
- Serve as a Nike Community Ambassador, volunteering with local youth in the San Ramon area to promote physical activity, teamwork, and a love for sport.
- Design and manage monthly team engagement calendars using Canva, encouraging staff participation in themed events and activities.
- Create employee spotlight posters highlighting Employee of the Month, complete with personalized facts and fun themes to boost morale and team recognition.
Retail Sales Associate & Visual Merchandiser
Nike
07.2019 - 10.2024
- Delivered personalized shopping experiences and built strong client relationships, contributing to increased customer retention.
- Designed appealing store displays and executed floor layouts to drive product visibility and brand consistency.
- Managed shipments and ensured accurate processing to maintain optimal inventory levels.
Fulfillment Associate
Beautylish
03.2019 - 06.2019
- Picked and packed customer orders with attention to presentation and protection of fragile items.
- Supported warehouse operations by maintaining inventory organization and contributing to high customer satisfaction scores.
Retail Sales Associate
Charlotte Russe
06.2018 - 03.2019
- Assisted with both customer service and stockroom functions, streamlining back-end operations.
- Supported store visual updates and maintained high standards of cleanliness and presentation.
Retail Sales Associate
JCPenney
06.2017 - 05.2018
- Handled cash register operations and adhered to store policy and security protocols.
- Maintained organized and appealing displays across departments, tailored to various customer demographics.
Education
Bachelor of Science - Business Administration
San Francisco State University
San Francisco05.2022
Skills
- Visual Merchandising
- Inventory & Project Management
- Floor Planning
- KPI Tracking
- Microsoft Excel & Word
- Google Sheets
- MS Access
- Canva
- Capcut
Certification
- Content Marketing, HubSpot Academy
- Social Media Marketing, HubSpot Academy
Timeline
Visual Merchandising Specialist
Nike
10.2024 - Current
Retail Sales Associate & Visual Merchandiser
Nike
07.2019 - 10.2024
Fulfillment Associate
Beautylish
03.2019 - 06.2019
Retail Sales Associate
Charlotte Russe
06.2018 - 03.2019
Retail Sales Associate
JCPenney
06.2017 - 05.2018
Bachelor of Science - Business Administration
San Francisco State University
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