DENNIS BACKMAN
ABELINE,TX
Summary
Dynamic Field Service Commissioning Technician skilled in leading teams to ensure high-quality equipment installation and adherence to safety standards. Achievements include streamlining processes that enhanced operational efficiency and customer satisfaction while maintaining compliance with industry regulations.
Overview
20
20
years of professional experience
Work History
Field Service Commissioning Technician
MAVERICK POWER
03.2026 - Current
- Travel to customer sites (Data centers) and work independently or as part of a team in support of equipment installation for switchgears ATS and PDUs during start-up and commissioning efforts for 480V and above electrical systems.
- Collaborated with engineering, field services, and product management teams to resolve quality and warranty concerns, supporting testing and first-time energizations.
- Read and interpret technical drawings, service manuals and product instructions for configuration of equipment.
- Completed field technical reports L1, L2, L3, L4, and ISTs; updated safety documents and documented quality findings and resolutions using company and customer maintenance management systems.
- Coordinated with service management, engineering, and manufacturing staff to address manufacturing quality issues and implement engineering change requests.
- Utilize standard and specialized electrical test equipment to diagnose, program and repair installed equipment.
- Utilize mechanical abilities to install, adjust and repair various electro-mechanical components or assemblies.
- Support service sales effort interfacing with engineering and manufacturing staff to develop solutions, monitor production and provide status updates
Operations Technician
SCHNIDER ELECTRIC
01.2025 - 06.2025
- Perform 5S inspections on all equipment used in the warehouse / receiving area, prep and final areas, ensuring all are working properly and safe to use with documentation.
- Receive product (UPS 's for data base centers), manage the receiving product with thorough inspections reporting to upper management, OEMS and customers prior to sending to prep location.
- Manage, oversee, and prep units for test bays, including inspection processes that ensure each unit ordered has been signed off and safe to enter a high voltage area for testing. Ensuring all personnel are safe.
- Tested units, enter area to finalize for customer to receive with followed data ensuring the product has been with full performance testing verified, safe to use and packed for shipment.
QUALITY CONTROL TECHNICIAN II
KAWASAKI MOTORS MFG.
10.2020 - 06.2024
- Implemented rigorous quality control measures, ensuring compliance with ANSI, JIS, and ISO9001 standards while optimizing 5S procedures for enhanced operational efficiency.
- Evaluated and approved FAs from suppliers, maintaining stringent quality standards and rejecting non-conforming products to uphold manufacturing excellence.
- Conducted internal and external audits, issuing CARs and PPMs as needed, resulting in improved supplier performance and on-time deliveries.
- Managed raw material inventory, enforcing FIFO principles to minimize waste and ensure product freshness throughout the manufacturing process.
- Optimized supplier performance through strategic audits and corrective actions, significantly reducing non-conformities and boosting on-time deliveries.
- From planning, organizing, managing, blueprinting for all OEM customer needs and expectations.
REGIONAL FIELD SUPERVISOR
HERZOG RAILROAD SERVICES, INC.
03.2007 - 08.2020
- Led and mentored a team of 30+ technicians, fostering a culture of safety and continuous improvement through weekly meetings and comprehensive training programs.
- Optimized technician schedules, reducing downtime and improving resource allocation. Collaborated with clients to meet service goals, boosting customer satisfaction.
- Conducted safety training, enhancing workplace safety standards and awareness.
- Conducted GPS surveys for precise ballast unloading, improving rail project timelines.
- Troubleshot and repaired equipment using mechanical, hydraulic, and electrical expertise.
- Performed preventive maintenance, ensuring equipment reliability and operational efficiency.
- Collaborated with management and customers, enhancing communication and supplier management.
- Coordinated with railroad staff to schedule inspections, optimizing repair processes.
Education
HIGH SCHOOL GRADUATE -
Maryville High School
Maryville, MO05-1998
Skills
- Leadership (Skillful), Supervision (Experienced), Customer Relations (Skillful), Quality Control (Experienced), ANSI Standards (Experienced), JIS Standards (Experienced), ISO9001 (Experienced), 5S Procedures (Experienced), Auditing (Skillful), FIFO (Experienced), Blueprint Reading (Experienced), Project Management (Experienced), Task Delegation (Experienced), Personnel Organization (Skillful), GD&T, CMM (Beginner), Process Improvement (Skillful), Data Analysis (Skillful)
COURSES
- OSHA Certified – (30 HR Course)
- Safety Trained & Certified Forklift Driver along with able to train others
- FOUNDATIONS PLUS TRAINING
- Martin Engineering
- 60+ courses passed (5S, Lean Process, Warehouse Management, AI for all, Six Sigma, Communications, etc.)
- First responder certified – 2027 exp.
- E-RAIL SAFE CERTIFIED / CONTRACTOR CERTIFIED
Timeline
Field Service Commissioning Technician
MAVERICK POWER
03.2026 - Current
Operations Technician
SCHNIDER ELECTRIC
01.2025 - 06.2025
QUALITY CONTROL TECHNICIAN II
KAWASAKI MOTORS MFG.
10.2020 - 06.2024
REGIONAL FIELD SUPERVISOR
HERZOG RAILROAD SERVICES, INC.
03.2007 - 08.2020
HIGH SCHOOL GRADUATE -
Maryville High School