Dennis Day
Huntington Beach,CA
Summary
Organized Internet Sales Manager with [Number] years of automotive leadership experience. Devoted to providing excellent and individualized first points of contact for customers. Exceptionally knowledgeable about [Area of expertise] and adept at employee training.
Overview
25
25
years of professional experience
Work History
Internet Sales Manager
Long Beach Honda
Long Beach, CA
04.2023 - Current
- Provided near real-time price quotes for [Product or Service].
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Maintained relationships and followed up with customers.
- Negotiated product sales and trade-in deals for maximum profit.
Internet Sales Manager
Premier Jeep
Buena Park, CA
01.2017 - 04.2023
- Provided near real-time price quotes for [Product or Service].
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Maintained relationships and followed up with customers.
- Negotiated product sales and trade-in deals for maximum profit.
Claims Representative and Insurance Services
Auto Club of Southern California
Costa Mesa, CA
01.1999 - 02.2014
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Verified details with policyholders and requested additional information.
- Delivered quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
- Provided clear explanations of benefits, eligibility requirements, and applicable laws when communicating with customers.
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
- Attended continuing education seminars related to insurance industry best practices and new legislation.
Receiving Manger
Office Max
- Received and staged incoming inventory for movement to storage or sales floor.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Kept stockroom free of hazards, working efficiently and properly organized.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Trained and supervised warehouse team, setting schedules and delegating daily tasks.
- Collected merchandise returns from sales floor, checked price tags, and hung on racks.
- Investigated inventory discrepancies to maintain recordkeeping validity.
Education
High School Diploma -
Garden Grove High School
Garden Grove, CA06-1993
Some College (No Degree) -
Fullerton College
Fullerton, CASkills
- Appointment Scheduling
- Inbound Call Management
- Lead Generation
- Product branding
- Loss Prevention
- Price Quoting
- High-end automotive sales
- Sales strategy development
- Negotiation
- Inventory Management
Timeline
Internet Sales Manager
Long Beach Honda
04.2023 - Current
Internet Sales Manager
Premier Jeep
01.2017 - 04.2023
Claims Representative and Insurance Services
Auto Club of Southern California
01.1999 - 02.2014
Receiving Manger
Office Max
High School Diploma -
Garden Grove High School
Some College (No Degree) -
Fullerton College