Dennis Harris
Marcellus
Summary
Dynamic professional with a proven track record at Pizza Hut, excelling in team leadership and conflict resolution. Expertise in food preparation and safety compliance, driving operational efficiency and enhancing customer satisfaction. Committed to quality control and fostering a positive work environment, ensuring reliable service and timely order management.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
11
11
years of professional experience
Work History
Crew Member
Wendy's
Paw Paw
01.2025 - Current
- Processed takeout orders quickly to ensure timely delivery of meals.
- Restocked kitchen supplies including food products and utensils.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Informed customers about daily specials in an engaging manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Mechanical Technician
Addison tire
Edwardsburg
08.2016 - 12.2016
- Developed detailed reports on operational issues and recommended corrective actions.
- Followed safety regulations while working with hazardous materials and chemicals.
- Attended training sessions for updates on product changes or modifications.
- Tested, diagnosed, and repaired malfunctioning components.
- Utilized hand tools such as wrenches, pliers, screwdrivers.
- Replaced worn or defective parts with new ones.
Manger Pizza Hut
Pizza Hut
Granger
05.2014 - 02.2016
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Decatur High School
Decatur, MI06-2010
Trade School
Skills
- Food preparation
- Cash handling
- Safety compliance
- Customer service
- Inventory management
- Conflict resolution
- Order processing
- Time management
- Communication skills
- Problem-solving
- Willingness to learn
- Basic math
- Order management
- Hospitality service expertise
- Reliability and punctuality
- Quality control checks
References
References available upon request.
Timeline
Crew Member
Wendy's
01.2025 - Current
Mechanical Technician
Addison tire
08.2016 - 12.2016
Manger Pizza Hut
Pizza Hut
05.2014 - 02.2016
High School Diploma -
Decatur High School
Trade School