Dennis Kinczel
Farmerville,La.
Summary
Seeking an opportunity in Management or Sales. Highly motivated and experience individual with over 20 years of experience is sales and management. Experience in cold calls and reporting and following up with all clients.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager III
Life Share Blood Center-Monroe
10.2021 - 02.2025
- Manage accounts and build of territories for not just one area but two
- Have been highly successful in building new accounts as well as maintaining older accounts
- Work directly with Drive Chairs to setup and recruit drives to make them successful
- Have started training the new Account Managers coming in the system and teaching them the steps to be successful
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
EMR-Station Captain
Pafford EMS
02.2020 - 08.2022
- License EMR working for ambulance conducting ALS and BLS patients
- Keeping up with all inventories on ambulances logging all usage and acting as a liaison for the hospitals and Fire Departments
Crane Operator 2
Lexicon-Steel Fab of Monroe
04.2021 - 10.2021
- Crane Operator for a steel fabricator shop
- Pulling parts and keeping inventory moving
- Certified to run 5 and 10 ton cranes
Business Development Manager
Covenant Testing
07.2019 - 12.2019
- Sales for Flowback and Well Testing products
- Day to day operations of seeing customers and corporate offices
- Pushing not only frac stacks but any flowback needs
- Setting up new accounts and MSA's
Account Manager
Wildcat Oil Tools
11.2018 - 04.2019
- Sales of Downhole tools for completions and production
- Also helped get fishing and rental tools known in the area with customers
Sales Manager
Momentum Completions
10.2017 - 09.2018
- Sales of downhole tools for completions and production for coil tubing units
- Helping customers with all their drill out and clean out needs of new and existing wells
- Also help with some fishing
- Helped establish over 10 new customers and bring back some old existing customers
- Have established a new customer base in the industry
Account Manager
Eaton Oil Tools
12.2016 - 08.2017
- Sales of Fishing and Rental Tools to drilling and completion locations
- Overseeing all marketing for the Ark-La-Tex Region
- Bringing in new accounts as well as overseeing older ones
- Checking on existing jobs and making sure there were no issues
Service Technician
Pest Guard
04.2016 - 12.2016
- Working on accounts and making sure customers were happy with services they were given
- Also bringing in new customers and setting up my own routes to better manage my time
Operations Manager
Republic Well Testing
02.2014 - 02.2016
- Started in sales and moved up to Operations
- Helped startup of the new yard in Marshall Texas
- Not only do I handle day to day operations of the yard but handle the planning and distribution of equipment in the field
- Keep a remarkably close client customer relationship and handle all problems personally
- Also, still did sales as well as run the shop and administrative duties
Education
Kinesiology
Baylor University
01.1993
High School Diploma -
China Spring High School
China Spring, Texas01.1990
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Relationship building
- Strategic planning
- Customer relationships
- Goal oriented
- Relationship building and management
- Sales development
- Issue resolution
- Networking skills
- Account development
- Team Training
- Project management
- Goals and performance
Accomplishments
- Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
Awards And Acknowledgements
- Fireman of the year, Bernice Fire Department, 2016
- Star of Life Award, Pafford EMS, 2020
- Volunteer Football Coach, Union Christian Academy
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Account Manager III
Life Share Blood Center-Monroe
10.2021 - 02.2025
Crane Operator 2
Lexicon-Steel Fab of Monroe
04.2021 - 10.2021
EMR-Station Captain
Pafford EMS
02.2020 - 08.2022
Business Development Manager
Covenant Testing
07.2019 - 12.2019
Account Manager
Wildcat Oil Tools
11.2018 - 04.2019
Sales Manager
Momentum Completions
10.2017 - 09.2018
Account Manager
Eaton Oil Tools
12.2016 - 08.2017
Service Technician
Pest Guard
04.2016 - 12.2016
Operations Manager
Republic Well Testing
02.2014 - 02.2016
High School Diploma -
China Spring High School
Kinesiology
Baylor University
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