Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Dennis Meers

Mount Pleasant,SC

Summary

Dynamic small business owner with a proven track record at Onsite Pro Glass, excelling in customer relations and strategic planning. Successfully enhanced operational efficiency and increased customer satisfaction through exceptional service and effective marketing strategies. Skilled in financial management and relationship building, driving growth and fostering a loyal client base.

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Knowledgeable [Desired Position] with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.

Overview

28
28
years of professional experience

Work History

Owner

Onsite Pro Glass
01.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

Owner

Low Country Auto Glass
03.2007 - 01.2020
  • Established foundational processes for business operations.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Enhanced company's market position by identifying and pursuing new business opportunities.

Installation/ Tech Sales

Clear Vision Auto Glass
01.2002 - 03.2007
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

Line Technician

TRW Automotive Electronics Group
04.1997 - 07.2001
  • Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
  • Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
  • Documented all operations and managed communication with team members.
  • Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.

Education

Associate of Science - Physical Education, History

Lakeland College
Mattoon, IL
01-1996

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Operations management
  • Business management
  • Strategic planning
  • Business planning
  • Staff management
  • Project estimating
  • Marketing
  • Financial management

Timeline

Owner

Onsite Pro Glass
01.2020 - Current

Owner

Low Country Auto Glass
03.2007 - 01.2020

Installation/ Tech Sales

Clear Vision Auto Glass
01.2002 - 03.2007

Line Technician

TRW Automotive Electronics Group
04.1997 - 07.2001

Associate of Science - Physical Education, History

Lakeland College

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