Dennis Millman
Andover,MA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
18
18
years of professional experience
Work History
Vehicle Sales Director -Chevrolet
Commonwealth Motors
Lawrence, MA
10.2017 - Current
- implemented Team Culture and weeded out under performers increasing vehicle sales by 20%
- performed on the job training with Team to drive highline profitability
- responsible for hiring, firing and training Sales Staff
- responsible for order, configuring and maintaining inventory both new and used
- built and maintained relationships with clients, businesses and Service and Parts Dept
GM Volkswagen
Commonwealth Motors
Lawrence, MA
08.2008 - 09.2017
- responsible for building the franchise from acquisition into a 70+ car store
- oversaw Sales , Service and Parts Dept
- trained and maintained an energetic, professional Sales Staff
- responsible to ordering and configuring New Vehicles from manufacturer
- created monthly ads and specials
- Cultivated relationships with vendors to negotiate favorable terms
Finance Manager - Honda
Commonwealth Motors
Lawrence, MA
03.2008 - 08.2008
- secured vehicle loans from 30 + lending institutions with varying types of credit
- built value and provided warranties and ancillary insurance products to Customers
- responsible for handling and keeping safe customers personal information
Account Executive
Fisher Scientific
Boston, MA
10.2007 - 02.2008
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Worked with product reps to demonstrate and sell medical equipment
Client Advisor
Commonwealth Motors
Lawrence, MA
10.2006 - 09.2007
- qualified and selected correct vehicle to suit both Customer's needs and budget
- exceed Platinum Level Sales per the manufacturer by July
- provided exceptional Customer Service before, during and after the sale
Education
Bachelor of Arts - Mass Communications
Franklin Pierce University
Rindge, NH05-2006
Skills
- Talent Management And Staffing
- Coaching And Counseling
- Finding what motivates the staff individually and building from strengths
- Born Leader
Affiliations
- enjoy working on my and my friend's vehicle to make them nicer, faster and cooler
- problem solving and building relationships (I have a guy for anything)
Timeline
Vehicle Sales Director -Chevrolet
Commonwealth Motors
10.2017 - Current
GM Volkswagen
Commonwealth Motors
08.2008 - 09.2017
Finance Manager - Honda
Commonwealth Motors
03.2008 - 08.2008
Account Executive
Fisher Scientific
10.2007 - 02.2008
Client Advisor
Commonwealth Motors
10.2006 - 09.2007
Bachelor of Arts - Mass Communications
Franklin Pierce University
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