Dennis Reidlinger
Statesboro,GA
Summary
Proven to enhance customer satisfaction and team efficiency, I leveraged skills in POS Software and team collaboration at Chick-fil-A. Excelling in high-pressure environments, I significantly contributed to a positive, results-driven workplace by ensuring operational excellence and delivering exceptional service, embodying professional appearance and effective time management.
Overview
5
5
years of professional experience
Work History
Host
The Crab Shack
Tybee Island, GA
06.2022 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Host
Lili’s Bar & Grill
Savannah, GA
05.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
FOH Team Member
Chick-fil-A
Savannah, GA
01.2021 - 04.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
Sales Associate
Southern Christmas
Savannah, GA
05.2020 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Dishwasher
AJ’s Dockside Bar & Grill
Tybee Island, GA
01.2020 - 04.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Veterinary Assistant
Wilmington Island Animal Hospital
Savannah, GA
05.2017 - 08.2019
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Education
Bachelor Of Science - Environmental Biology
Georgia Southern University
Statesboro, GASkills
- Customer Service
- Team Collaboration
- Effective Time Management
- Professional Appearance
- Telephone reception
- POS Software
Accomplishments
-President’s List, Spring 2024
-Treasurer/Coach for Georgia Southern Men’s Club Soccer
Timeline
Host
The Crab Shack
06.2022 - 08.2022
Host
Lili’s Bar & Grill
05.2021 - 08.2021
FOH Team Member
Chick-fil-A
01.2021 - 04.2021
Sales Associate
Southern Christmas
05.2020 - 09.2020
Dishwasher
AJ’s Dockside Bar & Grill
01.2020 - 04.2020
Veterinary Assistant
Wilmington Island Animal Hospital
05.2017 - 08.2019
Bachelor Of Science - Environmental Biology
Georgia Southern University