Dennis Snavely
La Habra,CA
Summary
Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Overview
16
16
years of professional experience
Work History
Owner
Snavely Home Improvement
La Habra, California
04.2020 - Current
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Managed sales presentations to promote product and brand benefits.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Customer Service Representative
Diversified
Whittier, CA
03.2009 - 04.2020
- Answered customer inquiries via phone, email, and chat.
- Provided top quality control and eliminated downtime to maximize revenue.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
GED -
Frontier High School
Whittier, CA05-1997
Skills
- Sales management
- Customer relationship management
- Strategic planning
- Project management
Timeline
Owner
Snavely Home Improvement
04.2020 - Current
Customer Service Representative
Diversified
03.2009 - 04.2020
GED -
Frontier High School