Dennis Volpe
Oceanside,CA
Summary
My experience is extensive in customer service and sales. I have worked in graphics design and advertising specialty distributorship. I also have experience in computer technology and would like to explore a tech support position.
Overview
29
29
years of professional experience
Work History
Sales, Marketing and Customer Service
American Promotions
Oceanside, Ca.
07.1993 - Current
- Solved customer challenges by offering relevant products and services.
- Answered customer questions regarding productrs for proper application to increase sales.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Monroe High School
Rochester, N.Y.Skills
- Responding to Difficult Customers
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Ease with Computers and Technology
- Building Customer Trust and Loyalty
- Inbound and Outbound Calling
- Customer Service
- Computer Proficiency
Timeline
Sales, Marketing and Customer Service
American Promotions
07.1993 - Current
High School Diploma -
Monroe High School