Dennis K Dobson Jr
PORTLAND,OR
Summary
Dynamic sales leader with proven expertise in coaching and sales training, honed at American Freight Furniture and Mattress. Excelled in lead generation and relationship selling, boosting team performance through effective sales program creation and supervision. Skilled in cross-selling and upselling, with a knack for fostering professional growth in associates.
Overview
2019
2019
years of professional experience
Work History
Sales Lead
American Freight Furniture and Mattress
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate
Sears Outlet
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Sears
01.2009 - 11.2018
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Associate Of Political Science - Public Administration
05.1993
High School Diploma - Liberal Arts
05.1989
Skills
- Cross-selling techniques
- Upselling strategies
- Relationship selling
- Merchandise flow
- Sales program creation
- Sales closing
- Associate coaching
- Sales supervision
- Lead Generation
- Sales Training
Timeline
Sales Associate - Sears
01.2009 - 11.2018
Sales Lead - American Freight Furniture and Mattress
Sales Associate - Sears Outlet
York College of Pennsylvania - Associate Of Political Science, Public Administration
Dulaney High School - High School Diploma, Liberal Arts
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