Denny Saragih
San Bernardino,CA
Summary
Case Manager experienced in coordinating care for individuals with special needs. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others and enjoys to work with peers through concise communication and effective teamwork. Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
Work History
Case Manager Coordinator
Inland Regional Center
San Bernardino, CA
08.2023 - Current
- Manage caseload of 40 consumers and adhere to each one and their own preferences and problems
- Collaborated with interdisciplinary team to determine timely delivery of services.
- Recommended social and community service programs to families in need/caseload
- Collaborated with healthcare professionals to develop personalized care plans that addressed clients'' unique needs.
- Monitored progress towards goals regularly, adjusting case management plans as necessary for optimal success.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Reviewed client cases and made recommendations for additional actions and improvements.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Substitute Teacher
Redlands Unified School District
Redlands, CA
08.2021 - 02.2023
- Followed lesson plans designed by absent teachers.
- Promoted collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Developed creative instructional strategies to keep students engaged and motivated.
Busser
Shogun
San Bernardino, CA
12.2018 - 03.2020
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Arranged tables and chairs for special occasions and events.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Worked closely with management on implementing new policies or procedures for improved performance in bussing department.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Monitored dining room inventory and replenished as necessary.
Assistant Women's Basketball Coach
Redlands Unified School District
Redlands, CA
08.2017 - 02.2020
- Facilitated group coaching sessions and provided individual coaching support.
- Developed strong relationships with athletes'' parents to encourage open communication and collaboration regarding player development.
- Evaluated game film as part of ongoing review process identifying areas of weakness requiring targeted improvements.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Organized successful fundraising events for program needs such as equipment upgrades or travel expenses.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Education
Bachelor of Arts - Sociology And Anthropology
University of Redlands
Redlands, CA05.2021
Skills
- Case Management
- Annual Case Reviews
- Problem-Solving
- Schedule Coordination
- Game Strategy Development
- Adaptable
- Lesson Plan Development
- Behavior Management
- Guest service
- Attention to Detail
Languages
Indonesian
Limited Working
Timeline
Case Manager Coordinator
Inland Regional Center
08.2023 - Current
Substitute Teacher
Redlands Unified School District
08.2021 - 02.2023
Busser
Shogun
12.2018 - 03.2020
Assistant Women's Basketball Coach
Redlands Unified School District
08.2017 - 02.2020
Bachelor of Arts - Sociology And Anthropology
University of Redlands