Denton Hoover

Guided development of a high-performing team through coaching, training, and mentorship.

Achieved and surpassed monthly sales, layaway, and gross profit objectives through strategic sales techniques.

Managed KPI tracking and analysis to optimize performance.

Manage P&L responsibilities, focusing on cost control and revenue enhancement.

Oversaw daily operations to drive efficiency and profitability.

Cultivated a customer-centric atmosphere through staff training on exceptional service, engagement, and sales methods.

Conceived and executed plans to boost store operations.

Met monthly delinquency expectations by proactively managing rent collections.

Executed detailed lease agreement audits to verify precision and adherence to legal standards.

Mediated disputes between residents and apartment staff to uphold positive tenant relationships.

Performed thorough unit inspections to uphold make-ready standards.

Directed leasing team to meet daily and monthly targets successfully.

Coordinated with vendors to maintain efficient property operations.

Delivered outstanding support to residents and prospects, bolstering high retention rates.