Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
11
11
years of professional experience
Work History
Line Cook II
Just Salad
05.2022 - Current
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Provided excellent customer service to resolve customer complaints in a timely manner.
Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Representative/Shipping and Receiving Clerk
New York and Company
The Bronx , New York
06.2018 - 05.2022
Provided exceptional customer service to ensure customer satisfaction.
Maintained a high level of professionalism when dealing with difficult customers.
Prevented key account losses by researching discrepancies and correcting problems.
Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
Identified needs of customers promptly and efficiently.
Concierge/Front Desk Security Officer
FJC Security
Jersey City , New Jersey
02.2014 - 05.2018
Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
Monitored premises and recorded activity in daily officer reports.
Maintained high levels of alertness throughout shifts.
Education
High School Diploma -
Urban Peace Academy
New York, NY
06-2004
Skills
Food presentation
Salad preparation
Complaint resolution
Multitasking and organization
Punctuality and reliability
Shipping and receiving
Timeline
Line Cook II
Just Salad
05.2022 - Current
Customer Service Representative/Shipping and Receiving Clerk