Deon Nguyen
Minneapolis,MN
Summary
Results-driven and highly motivated proven track record of consistently surpassing goals and exceeding customer expectations. Adept at identifying client needs and providing tailored solutions. Exceptional communication and interpersonal skills, creating strong relationships with clients and colleagues. Committed to delivering exceptional customer service and achieving outstanding results in a fast-paced, competitive environment.
Overview
7
7
years of professional experience
Work History
Logistics Account Executive
TQL
08.2024 - 02.2025
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Coordinated meetings with potential clients and offered tailored solutions.
- Prospected new sales leads from directories, referrals and partners.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
Sales Consultant
Eden Prairie Nissan
05.2024 - 08.2024
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Listened to customers to understand their needs and refer to optimal options
- Leveraged CRM system to manage sales activities and track sales performance.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
FINANCIAL TECHNICIAN
US ARMY
04.2018 - 04.2024
- Transported large amount of currency to different support areas
- Continuously classified and filed records to keep the system efficient and all information organized
- Took in pay issues from service members and troubleshooter until resolved
- Worked with large amounts of foreign currency and US currency.
Experience Champion
Feldmann Imports Mercedes' Benz
03.2022 - 11.2022
- Took care of clients’ wants and needs to provide the best customer experience when purchasing a new vehicle
- Built an excellent clientele base to find opportunity to call previous serviced customers to buy new cars
- Understood product line and providing customers vehicles that best suit customer needs.
Sales Associate
Walser Nissan Burnsville
07.2020 - 03.2022
- Performed a good needs analysis and catered to customer wants and needs depending on stocked inventory
- Built rapport with customers and understand what they want and need to best sell them a vehicle
Education
High School Diploma -
NORMANDALE COMMUNITY COLLEGE
01-2018
High School Diploma -
JOHN F KENNEDY HIGH SCHOOL
05.2017
High School Diploma -
University of Minnesota
Minneapolis, MN08-2020
Skills
- Proficient Learner
- Multi-tasking
- Problem solving
- Exceptional Communication Skills
- Time Management
- Product Knowledge
- Customer service
Languages
Vietnamese
Native or Bilingual
Timeline
Logistics Account Executive
TQL
08.2024 - 02.2025
Sales Consultant
Eden Prairie Nissan
05.2024 - 08.2024
Experience Champion
Feldmann Imports Mercedes' Benz
03.2022 - 11.2022
Sales Associate
Walser Nissan Burnsville
07.2020 - 03.2022
FINANCIAL TECHNICIAN
US ARMY
04.2018 - 04.2024
High School Diploma -
JOHN F KENNEDY HIGH SCHOOL
High School Diploma -
NORMANDALE COMMUNITY COLLEGE
High School Diploma -
University of Minnesota
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