Summary
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Deondre Brown

Summary

Consistently handled high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs. Constantly providing the best service for any and every customer.


More Background:


Taken Part in a Healthcare Investigation Class Earning College Credit

Been Consistently on the Honor Roll, 2019, 2021, 2021, 2022-2023

Fundraising: Assisted in fundraising for GSA (Gay Straight Alliance). Food sales and Candy Grams were sold to raise money.

Volunteered: Visited Davis Place Nursing Home and socialized with the residents, listening to their stories and putting a smile on their faces. Earned 75+ community service hours by painting a 60x40 mural

for the residents.

Event Planning: Hosted and helped to organize school wide events for the school, staff and students making sure to include and accommodate for the parents of students.


Accomplishments:


Gained experience through mentorship, visited younger students and read holiday books to them when the holidays came around, through this a deeper understanding of how to deal with younger kids was gained. Dealing with the children in a respectful and polite manner also helped resulting in better outcomes when a problem needs to be handled either between two students or just dealing with one.

Become treasurer of my school's Leadership Committee twice

Quickly became a dependable and reliable employee to deal with customer service and starting the day

of a franchise.

Work History

Sandwich Artist

Subway
04.2023 - 09.2023
  • Greeted customers and provided product knowledge.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Followed established procedures for handling money transactions accurately.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Assisted team members during peak hours when necessary.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Education

Associate of Science - Business Management

Quinebaug Valley Community College
Danielson, CT
06.2025

High School Diploma -

Quinebaug Middle College
Danielson, CT
06.2023

Skills

  • Order Management
  • Station Setup
  • Time Management
  • Operations Support
  • Cash Handling
  • Superior Communication Skills
  • Interpersonal Communication
  • Payment Processing
  • POS System Expertise
  • Heavy Lifting
  • Concise Time Management
  • Customer Service
  • Staff Training
  • Attention to Detail
  • Cleaning and Sanitization
  • Sales Transaction Management
  • Quality Control
  • POS Systems
  • POS System Operation
  • Teamwork and Collaboration
  • Equipment Monitoring
  • Problem-Solving
  • Guest Service
  • Task Prioritization
  • Task Delegation
  • Multitasking and Prioritizing
  • Leadership & Management

Affiliations

  • During my time at Subway, I was able to successfully open and close the franchise alone after only being an employee for five months; several months shorter than all the other closing and opening employees.

References

Reference 1

Maria Langley

Certified Nursing Assistant

+1 (860)-455-3113


Reference 2

Taylor Penman

Teacher (Class Assistant/Math)

tpenman@qmc.eastconn.org

+1 (860) 908-7095


Reference 3

Bobby

Previous Employer

+1 (413)-559-8199

Timeline

Sandwich Artist

Subway
04.2023 - 09.2023

Associate of Science - Business Management

Quinebaug Valley Community College

High School Diploma -

Quinebaug Middle College
Deondre Brown