Deonna Garrett
Summary
Experienced professional with extensive experience in customer service and administrative support, managing front desk operations, a background in delivery operations, airport ground services, supply chain operations, and security. Strong customer service, communication, and problem-solving skills with the ability to work efficiently in fast-paced environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
Amazon
10.2024 - 04.2026
- Navigated assigned routes to ensure on-time deliveries to residential and commercial locations, enhancing customer satisfaction.
- Loaded, secured, and unloaded packages up to 50 lbs to facilitate efficient delivery.
- Performed pre-trip and post-trip vehicle inspections to uphold safety standards and ensure vehicle reliability.
Ramp Agent
Envoy Air
05.2023 - 09.2024
- Loaded, unloaded, and transferred passenger luggage and cargo to meet on-time departure schedules.
- Collaborated with team members to ensure efficient turnaround operations.
- Collaborated with team members to streamline turnaround operations and minimize delays.
Office Manager/ Supply Chain Analyst
CEVA Logistics
03.2020 - 04.2023
- Streamlined operational processes through targeted data collection and analysis.
- Developed and updated reports to track and assess operational performance.
- Managed front desk operations efficiently.
Security Officer
Allied Universal Security Services
02.2018 - 03.2020
- Conducted routine patrols to ensure safety and deter potential security threats.
- Monitored entry and exit points, verifying identification and visitor access to enhance security protocols.
- Prepared daily activity and incident reports to document security measures and incidents effectively.
Education
High School Diploma -
Collins Academy High School
Chicago, IL 08.2013 - 06.2017
Skills
- Customer Service
- Warehouse
- Inventory
- Management
Certification
- CPR Certification
- First Aid Certification
- Guard Card
- PERC Card
- AED Certification
Timeline
Delivery Driver
Amazon
10.2024 - 04.2026
Ramp Agent
Envoy Air
05.2023 - 09.2024
Office Manager/ Supply Chain Analyst
CEVA Logistics
03.2020 - 04.2023
Security Officer
Allied Universal Security Services
02.2018 - 03.2020
High School Diploma -
Collins Academy High School
08.2013 - 06.2017