Deonna Hathcock
Eagle Mountain
Summary
I have been an assistant manager for 2 years with proven skills in customer service, team building, and inventory management. Known for enhancing operational efficiency and ensuring safety compliance, contributing to a positive work environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Eagle Mountain
08.2022 - Current
- Assisted in managing daily operations to enhance team efficiency.
- Monitored quality control processes to maintain product consistency.
- Managed customer service inquiries and complaints in a timely manner.
- Trained new staff on company policies and procedures to ensure compliance and smooth integration.
- Managed inventory levels to ensure product availability and minimize shortages.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained professionalism in stressful situations to effectively diffuse conflicts.
Deicer
Inland deicing services
Salt Lake City
09.2025 - 04.2026
- Collaborated with team members to maintain safe ground operations during winter weather conditions.
- Performed routine maintenance on deicing machinery, enhancing operational reliability.
- Followed safety protocols and guidelines for handling deicing materials.
- Performed pre-flight inspections on deicing truck, fluid supply system, and other related equipment.
- Ensured aircraft and surrounding areas were free of ice and snow prior to take-off.
- Monitored weather radar reports to time deicing operations effectively.
- Maintained deicing equipment in proper working condition.
- Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
- Worked during peak winter season to support deicing operations.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UT05-2024
Some College (No Degree) - Pre-Health Science
Salt Lake Community College
Salt Lake City, UTSkills
- Inventory management
- Operational efficiency
- Quality control
- Safety compliance
- Equipment maintenance
- Customer service
- Customer relations
- Problem-solving
- Problem resolution
- Decision-making
- Time management
- Scheduling and planning
- Multitasking and organization
- Team building
- Orientation and training
- Employee engagement
- Effective communication
- Communication skills
- Adaptability and flexibility
- Money handling
Timeline
Deicer
Inland deicing services
09.2025 - 04.2026
Assistant Manager
Dominos Pizza Inc.
08.2022 - Current
High School Diploma -
Westlake High School
Some College (No Degree) - Pre-Health Science
Salt Lake Community College