D'eonte Martinez
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
Attractions Attendant
CircusCircus
07.2020 - 06.2022
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar
North Las Vegas, NV06.2021
Skills
- Team Player
- Adaptive and Creative
- Exceptional Customer Service
- Guest Satisfaction
- Professionalism
- Fast Learner
- Charismatic
- Quick & Efficient
Timeline
Barista
Starbucks
06.2022 - Current
Attractions Attendant
CircusCircus
07.2020 - 06.2022
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar