Summary
Overview
Work History
Education
Skills
Timeline
Cashier

DeOnte Spicer

Cleveland,OH

Summary

Dedicated professional with extensive experience as a Cashier at Teresa Pizza and a compassionate Home Health Aide at Greater Cleveland Healthcare. Excelled in customer service excellence and cash handling, significantly enhancing customer satisfaction and loyalty. Demonstrated exceptional empathy and reliability, ensuring high-quality care and support for patients. Proven ability to maintain accurate financial records and foster positive relationships.

Overview

6
6
years of professional experience

Work History

Cashier

Teresa Pizza
08.2019 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Burger King
07.2016 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Home Health Aide

Greater Cleveland Healthcare
02.2016 - 07.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.

Education

Diploma - Regular Studies

Collinwood High School
Cleveland, OH
06.2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Payment processing
  • Product restocking
  • Staff training
  • Guest inquiries
  • Order packaging
  • Report preparation
  • Clear communication
  • Empathy and patience
  • Data entry
  • Basic math

Timeline

Cashier

Teresa Pizza
08.2019 - 12.2021

Cashier

Burger King
07.2016 - 12.2021

Home Health Aide

Greater Cleveland Healthcare
02.2016 - 07.2021

Diploma - Regular Studies

Collinwood High School

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DeOnte Spicer