DeQuan Belcher Jr
Toledo,OH
Summary
Proven track record in enhancing customer satisfaction and streamlining order processes, notably at Amazon. Adept in leveraging customer service and problem-solving skills to exceed sales goals and improve team efficiency. Excelled in vehicle inspections and battery replacement. Looking to further my career while in school for a CDL license.
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Order Fulfillment Associate
Amazon
10.2023 - 03.2024
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Followed procedures at all times for personal and team safety.
Sales Associate
Walmart
09.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Start High School
Toledo, OH05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Vehicle inspections
- Battery Replacement
Timeline
Sales Associate
AutoZone
06.2024 - Current
Order Fulfillment Associate
Amazon
10.2023 - 03.2024
Sales Associate
Walmart
09.2022 - 11.2022
Start High School