DERECK WASHINGTON
FORT WORTH
Summary
Dynamic sales professional with a proven track record at MEI INC, excelling in customer relationship building and upselling strategies. Recognized for enhancing client satisfaction through exceptional service and timely support. Skilled in sales strategy development, consistently achieving targets while fostering trust and loyalty among clients.
Overview
5
5
years of professional experience
Work History
SALESMAN
MEI INC
03.2023 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Recorded accurate and efficient records in customer database.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
DRIVER
AMAZON
03.2022 - 03.2023
- Achieved safe driving records by consistently following traffic rules and regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
DETAILER
TEXRAIL
11.2019 - 03.2022
- Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
Education
High School Diploma -
TRIMBLE TECH HIGH SCHOOL
Fort Worth, TX06-2018
Skills
- Customer service
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
Timeline
SALESMAN
MEI INC
03.2023 - Current
DRIVER
AMAZON
03.2022 - 03.2023
DETAILER
TEXRAIL
11.2019 - 03.2022
High School Diploma -
TRIMBLE TECH HIGH SCHOOL
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