Derek Araujo
Lodi,NJ
Summary
Empathic Service worker who strives for connection and community through customer service, kindness, and creativity. Dedicated to the craft of excellent customer service and high-quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2023 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Built connections with every guest for personalized and pleasant experiences that can make their day better.
- Created wide variety of hot and cold drinks with accuracy to ensure customer satisfaction
English Teacher
Private Tutoring
03.2022 - 12.2022
- Led interesting and diverse group activities to engage students in learning English
- educated students in the basics of English grammar to advanced grammar and vocabulary to improve their writing, speaking, and writing skills and their confidence in conversations.
- Developed activities and integrated technology to diversify instructions.
- Built unique lesson plans based on student's learning styles for efficient and productive work.
Crew Member
Trader Joe's
04.2019 - 01.2022
- Collaborated with team members to stock up on products, give customers a pleasant experience, and ensure accuracy in our workflow.
- Worked on register to ring out customers, and also open up the possibility of good conversation and openness.
- Rotated stock correctly to prevent out-of-date productions and removed aging items from main shelving to build special promotional displays.
Education
Computer Science
Columbia University Full Stack Coding Bootcamp
New York, NYNo Degree - Psychology
Bergen Community College
Paramus, NJSkills
- Coffee machinery
- Customer service
- Web Development
- Strategic Development
- Spanish
- Javascript
- React
- HTML
- Lesson Planning
Certification
- TEFL certificate - International TEFL Academy Barcelona
Timeline
Barista
Starbucks
01.2023 - 08.2023
English Teacher
Private Tutoring
03.2022 - 12.2022
Crew Member
Trader Joe's
04.2019 - 01.2022
Computer Science
Columbia University Full Stack Coding Bootcamp
No Degree - Psychology
Bergen Community College