- Youth Development Programs
- Crafting and DIY Projects
- Music
Inetta ford
Gwynn Oak, MD
Summary
Results-driven Assistant Community Manager with a proven track record in managing property operations and ensuring compliance with regulations. Skilled in effective communication and customer service, contributing to reduced vacancy rates and improved resident relations.
Overview
10
10
years of professional experience
Work History
Assistant Community Manager
Pratum Companies
08.2023 - Current
- Assisted in managing property operations, ensuring compliance with company standards and regulations.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
- Ensuring that certifications and re-certifications are inline and in compliance with the company and state regulations.
Assistant Community Manager
The Severn Companies
03.2020 - 08.2023
- Developed and maintained positive relationships with residents, addressing concerns promptly and effectively.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
Leasing Consultant
Blue Ocean Management
08.2019 - 03.2020
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Collected rent and tracked resident payments and information in computer system.
Leasing Assistant
Realty Property Management
01.2016 - 06.2019
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Assisted in maintaining high occupancy rates by executing effective marketing strategies and conducting property tours.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Distributed and followed up on tenant renewal notices.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
Education
90 Hour And Early Childhood Education Cert. - Early Childhood Care And Education
Baltimore City Community College
Baltimore, MD04-2007
High School Diploma -
Walbrook Sr. High School
Baltimore, MD06-2005
Skills
- Yardi,onesite, and boston post softwar experience
- Resident relations
- Vendor management
- Tenant and eviction laws
- Leasing and sales
- Online advertising
- Customer service
- Verbal and written communication
- HTML and CSS
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Timeline
Assistant Community Manager
Pratum Companies
08.2023 - Current
Assistant Community Manager
The Severn Companies
03.2020 - 08.2023
Leasing Consultant
Blue Ocean Management
08.2019 - 03.2020
Leasing Assistant
Realty Property Management
01.2016 - 06.2019
90 Hour And Early Childhood Education Cert. - Early Childhood Care And Education
Baltimore City Community College
High School Diploma -
Walbrook Sr. High School