Derek Castellon
Corona,CA
Summary
Driven and friendly individual who helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Reign Training Facility
Corona, CA
05.2022 - Current
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Welcomed each new arrival pleasantly and confirmed membership.
- Developed strong rapport with customers and created positive impression of business.
- Maintained gym floor cleanliness
- Sold new memberships
Pumpkin & Christmas Tree Attendant
The Pumpkin Factory
Corona, CA
10.2022 - 12.2023
- Provided exceptional guest service; including ride attendant operator and unloading shipments of pumpkins for 2 seasons in October for the pumpkin patch.
- Unloaded shipments of hundreds of Christmas trees for two seasons in December for the tree farm.
- Provided exceptional guest service and knowledge of Christmas trees, flocking, trimming and delivery.
Education
General Education
Santiago High School
Corona, CA06.2024
Skills
- Excellent Customer Service and people skills
- Quick learner and adapt to new environments with ease
- Punctual, responsible and dependable
- Experience in repairing, replacing and maintaining my own tires
- Knowledgeable about tire equipment
Hobbies
- Working on my truck from welding my own front bumper, changing oil, changing tires, etc.
- Motocross rider
- Mountain biking
Timeline
Pumpkin & Christmas Tree Attendant
The Pumpkin Factory
10.2022 - 12.2023
Front Desk Associate
Reign Training Facility
05.2022 - Current
General Education
Santiago High School