Derek Coleman
Tahlequah,OK
Summary
I am a highly driven individual majoring in Computer Science with a minor in IT. I have a background in selling competitive solutions to enterprise customers. I possess strong relationship-building skills, negotiation skills, coupled with a deep understanding of market trends, customer needs, and product knowledge. I've contributed significantly in revenue generation for different positions by identifying opportunities and closing high-value deals. Recognized for my ability to strategically position products for utmost profit marginal gains, enhancing customer relationships, and pushing territorial boundaries to expand.
Overview
9
9
years of professional experience
Work History
Large Format Sales Representative
PepsiCo Beverages
Tahlequah, Oklahoma
01.2022 - Current
- Promoted to Sales Representative for Tahlequah Large Format Account
- Demonstrated a track record of consistently achieving top 2 sales volumes in Oklahoma's market, setting industry benchmarks
- Enhanced customer satisfaction through proactive inventory management, resulting in reduced out of stocks and increased revenue compared to previous sales reps.
- Participated in architectural discussions regarding design decisions related to scalability and security.
- Coordinated with vendors for resolution of any third-party product related issues.
- Analyzed customer requirements to determine appropriate technology solutions.
- Collaborated with other team members to troubleshoot complex issues and develop solutions.
- Evaluated existing applications for defects or improvements in functionality or performance.
Receiving Specialist
Reasors
Tahlequah, Oklahoma
04.2020 - 11.2023
- Ensured compliance with company policies and local laws concerning labor practices or health and safety regulations.
- Established effective communication channels between management team, associates and customers.
- Assisted in developing annual budget plans for the store based on projected sales figures.
- Strategically placed product in specific locations to drive traffic into the store during peak business periods for exponential sale growth.
- Reviewed purchase orders placed by vendors to ensure quality control standards were met prior to delivery.
- Identified opportunities for cost savings through improved processes or increased productivity of employees.
- Provided on-the-job training to new associates on product knowledge and customer service techniques.
- Conducted annual inventory audits to ensure accuracy of merchandise records and optimal stocking levels.
IT Analyst Intern
Southwestern Medical Center
Lawton, Oklahoma
06.2015 - 07.2017
- Exercised strong organizational skills in performing various clerical duties, including managing files and department records with the aid of Microsoft Excel.
- Investigated customer inquiries related to IT services or products offered by the organization.
- Assisted in the creation of training materials for new applications and systems.
- Implemented changes based on feedback from stakeholders regarding product features or usability enhancements.
- Served as a liaison between departments during projects that require cross-functional collaboration across multiple teams.
- Conducted research on emerging technologies in support of system enhancement and development efforts.
- Maintained inventory records of hardware components, including serial numbers and warranty information.
- Resolved network connectivity issues by troubleshooting hardware, software, or server problems.
- Monitored system performance to detect potential issues before they arise.
- Evaluated program performance and identified areas for improvement.
Education
Associate of Applied Science - Management Information Systems
Northeastern State University
Tahlequah, OK05-2021
High School Diploma -
Eisenhower High School
Lawton, Oklahoma05-2019
Skills
- Application installations
- Remote Support
- Hardware Installation
- Debugging
- Incident Management
- New Business Development
- Key account development
- Performance Management
- Sales team training
- Revenue Forecasting
- Proposal Development
- Strategic Planning
- Vendor Management
- Account Management
Timeline
Large Format Sales Representative
PepsiCo Beverages
01.2022 - Current
Receiving Specialist
Reasors
04.2020 - 11.2023
IT Analyst Intern
Southwestern Medical Center
06.2015 - 07.2017
Associate of Applied Science - Management Information Systems
Northeastern State University
High School Diploma -
Eisenhower High School