Derek Coleman
Lawton,OK
Summary
I am a driven skilled IT sales professional with a background in selling complex technology solutions to enterprise clients. Possess strong relationship-building and negotiation skills, coupled with a deep understanding of market trends, customer needs, and product knowledge. Contributed significantly to business growth and revenue generation in previous roles by identifying opportunities and closing high-value deals. Recognized for ability to strategically position products and services, enhance client relationships, and build effective sales teams.
Overview
9
9
years of professional experience
Work History
Large Format Sales Representative
PepsiCo Beverages
Tahlequah, Oklahoma
01.2022 - Current
- Promoted to Sales Representative for Tahlequah Large Format Account
- Demonstrated a track record of consistently achieving top 2 sales volumes in Oklahoma's market, setting industry benchmarks
- Enhanced customer satisfaction through proactive inventory management, resulting in reduced out of stocks and increased revenue compared to previous sales reps.
- Participated in architectural discussions regarding design decisions related to scalability and security.
- Coordinated with vendors for resolution of any third-party product related issues.
- Analyzed customer requirements to determine appropriate technology solutions.
- Collaborated with other team members to troubleshoot complex issues and develop solutions.
- Evaluated existing applications for defects or improvements in functionality or performance.
Associate Store Team Leader
Reasors
Tahlequah, Oklahoma
04.2018 - 11.2023
- Ensured compliance with company policies and local laws concerning labor practices or health and safety regulations.
- Established effective communication channels between management team, associates and customers.
- Assisted in developing annual budget plans for the store based on projected sales figures.
- Managed promotions campaigns designed to drive traffic into the store during peak business periods.
- Reviewed purchase orders placed by vendors to ensure quality control standards were met prior to delivery.
- Identified opportunities for cost savings through improved processes or increased productivity of employees.
- Provided on-the-job training to new associates on product knowledge and customer service techniques.
- Conducted regular inventory audits to ensure accuracy of merchandise records and optimal stocking levels.
IT Analyst Intern
Southwestern Medical Center
Lawton, Oklahoma
06.2015 - 07.2018
- Exercised strong organizational skills in performing various clerical duties, including managing files and department records with the aid of Microsoft Excel.
- Investigated customer inquiries related to IT services or products offered by the organization.
- Assisted in the creation of training materials for new applications and systems.
- Implemented changes based on feedback from stakeholders regarding product features or usability enhancements.
- Served as a liaison between departments during projects that require cross-functional collaboration across multiple teams.
- Conducted research on emerging technologies in support of system enhancement and development efforts.
- Maintained inventory records of hardware components, including serial numbers and warranty information.
- Resolved network connectivity issues by troubleshooting hardware, software, or server problems.
- Monitored system performance to detect potential issues before they arise.
- Evaluated program performance and identified areas for improvement.
Education
Associate of Applied Science - Management Information Systems
Northeastern State University
Tahlequah, OK05-2020
Eisenhower High School
Lawton, Oklahoma05-2019
Skills
- Application installations
- Remote Support
- Hardware Installation
- Debugging
- Incident Management
- New Business Development
- Key account development
- Performance Management
- Sales team training
- Revenue Forecasting
- Proposal Development
- Strategic Planning
- Vendor Management
- Account Management
Timeline
Large Format Sales Representative
PepsiCo Beverages
01.2022 - Current
Associate Store Team Leader
Reasors
04.2018 - 11.2023
IT Analyst Intern
Southwestern Medical Center
06.2015 - 07.2018
Associate of Applied Science - Management Information Systems
Northeastern State University
Eisenhower High School
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