Derek Cornell
La Mesa,CA
Summary
High energy and positive automotive sales professional with 20 years of experience in the industry, including 15 years at Nissan El Cajon in sales and leadership roles spanning Sales Management, Finance Management, and Internet Sales Management. Accomplished Sales and Finance Manager with a strong focus on relationship building and team productivity. Known for delivering exceptional customer service and effectively mentoring staff to achieve high performance and sales efficiency.
Overview
20
20
years of professional experience
Work History
Sales Manager/Finance Manager
Mossy Nissan El Cajon
08.2011 - Current
- Led sales team to help achieve Nissan one goals through effective training and mentorship.
- Fostered strong relationships with our clients at the store, driving repeat business and referrals over the course of 15 years.
- Conducted performance reviews, setting clear objectives to enhance team productivity and accountability.
- Handled customer relations issues, enabling quick resolution, and customer satisfaction.
- Built long-lasting customer relationships through excellent customer service and consistent followups.
- Consistently hit and maintained Tier 1 KPI objectives in Sales and Finance reviews. Multi Year Nissan Award of Excellence Winner.
- Ethical and Compliant document overview, contracts and IPO's through finance to garner trust and build a 1 stop shop experience.
- Mentored junior sales staff, fostering skill development and promoting a high-performance culture.
- Conducted regular training sessions on product knowledge, meet and greet, walk-around scenarios and game theory on negotiations and effective sales techniques for team members.
- Can effectively manage inventory and help with throughput to achieve greater sales efficiency and less floor plan expense.
- Effectively utilized Dealersocket for lead mining, Internet Followup and continued customer followup in all area's of Management/Sales.
Sales Associate
Honda Mission Valley
04.2006 - 08.2011
- Guided customers through vehicle selection process, addressing inquiries and providing product knowledge.
- Developed strong customer relationships, enhancing loyalty and repeat business through exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Helix High School
La Mesa, CASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Positive and upbeat
- Rapport and relationship building
- Product knowledge
Timeline
Sales Manager/Finance Manager
Mossy Nissan El Cajon
08.2011 - Current
Sales Associate
Honda Mission Valley
04.2006 - 08.2011
High School Diploma -
Helix High School