Derek DeVingo
Norwalk,CT
Summary
Versatile and results-driven professional with extensive experience at Eds Garage Doors, adept in customer service and problem-solving. Excelled in roles from Garage Door Technician to Scheduling Coordinator/Manager, enhancing operational efficiency and customer satisfaction. Demonstrates exceptional organizational skills and a commitment to safety, ensuring project success and team collaboration.
From my year spent at First Taxing District I have learned as much as I possibly could about the industry and my position. I am fully willing to learn and understand more about the job. Although it has only been a short time since i’ve been employed there, my interest and want for more knowledge regarding the ins and outs of the position remains.
Overview
2025
2025
years of professional experience
Work History
Garage Door Technician
Eds Garage Doors
Installation and service of high end top of the line garage doors and garage door openers.
Scheduling Coordinator/Manager
Eds Garage Doors
Responsible for organizing and maintaining a schedule for all technicians within the company to serve our customers throughout fairfield county and beyond and to ensure the warehouse had all materials and products needed for our technicians to complete all work to our customers satisfaction.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Handled customer accounts daily.
- Over the phone troubleshooting with customers who needed help with anything garage doors related.
Distribution Operator
First Taxing District Water Department
10.2024 - Current
- Installed over 800 Neptune R900 V4 water meters within homes, businesses and pits in our district ranging from 5/8” to 1 1/2” within the past year alone.
- Respond to house calls for low pressure or leaking meters.
- Assist in emergency mark outs for incoming CBYD tickets
- Find and shut off/turn on customer curb valves using company equiptment.
- Maintain company vehicle
- Troubleshoot old meter systems and propads/ARBs that are unable to be read by meter reader
Education
Norwalk High School
Norwalk, CT06.2009
Skills
- Customer service
- Problem-solving
- Attention to detail
- Diagnosing problems
- Reliability
- Excellent communication
- Following safety practices
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Maintaining equipment
- Tool maintenance
- Professional demeanor
- Hand tool proficiency
Timeline
Distribution Operator
First Taxing District Water Department
10.2024 - Current
Garage Door Technician
Eds Garage Doors
Scheduling Coordinator/Manager
Eds Garage Doors
Norwalk High School
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