Derek Hunter
Omaha,NE
Summary
Processing specialist with a strong worth ethic and attention to detail, I am looking to further my growth within the field. With core values of customer service and reliability, I am known for being a valued assets to my team and the clients I serve. Skilled in effective collaboration and adaptability to meet evolving business needs, showcasing strong analytical and organizational skills.
Overview
8
8
years of professional experience
Work History
Operations Processing Specialist
Osaic Wealth Inc.
01.2023 - Current
- Responsible for completing a diverse set of high need tasks related to account opening, account maintenance, and escalated requests.
- Volunteered for and managed various special projects. Including the training of co-workers and development of future procedures.
- Provided exceptional customer service to out financial professionals through resolving inquiries and addressing concerns promptly and professionally.
- Maintained high levels of accuracy throughout daily tasks, resulting in a strong track record of minimal errors and reputation for an eye for detail.
Developmental Disabilities Service Coordinator
DHHS Of Nebraska
05.2019 - 01.2023
- Provided case management services for adults & children with intellectual disabilities and their families.
- Collaborated daily with guardians, families, service providers, and other professionals to promote maximum outcomes for my clients.
- Coordinated service delivery for over 30+ individuals and ensured regulatory compliance set by Medicaid and the State of Nebraska.
- Responsible for ensuring billing accuracy of local providers and the review/authorization of state funds dispersed to them.
Direct Support Manager
Mosaic
01.2017 - 05.2019
- Managed the residential services for adults with intellectual disabilities in group home and community settings.
- Responsible for the oversight of the supervisors and support staff providing direct care to the individuals within our care.
- Completed various HR related duties including interviewing, hiring, and handling conflicts with staff members.
- Volunteered for growth opportunities such as becoming a trained investigator in instances of abuse/neglect allegations.
Education
Bachelor of Science - Special Education
Eastern Illinois University
Charleston, IL12-2011
Skills
- Reliability
- Interpersonal and Customer Service skills
- Teamwork and collaboration
- Attention to detail
- Wealthscape and SalesForce SME
- Proficient with Excel, Word, and Adobe
Timeline
Operations Processing Specialist
Osaic Wealth Inc.
01.2023 - Current
Developmental Disabilities Service Coordinator
DHHS Of Nebraska
05.2019 - 01.2023
Direct Support Manager
Mosaic
01.2017 - 05.2019
Bachelor of Science - Special Education
Eastern Illinois University
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