Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Derek Kelsey

Seattle

Summary

Professional with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through gaining return customers from creating a bright atmosphere. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

10
10
years of professional experience

Work History

Catering Manager

The Ghetto Food Network
Seattle
04.2022 - Current
  • Coordinated catering events from planning to execution for diverse client needs.
  • Supervised catering staff, providing training and guidance during events.
  • Organized logistics for equipment setup and breakdown at event locations.
  • Implemented cost-control measures to optimize catering budget without compromising quality.
  • Supervised servers during catered events to ensure high standards of service were met.

Server

Tapped Public House
Mill Creek
12.2023 - 06.2025
  • Provided exceptional customer service to enhance guest dining experiences.
  • Recommended menu items based on customer preferences and dietary needs.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Provided guests with extensive knowledge of draft and canned beer.

Food Truck Operator

Dumpling Tzar
Seattle
06.2023 - 08.2024
  • Operated food truck during busy events and festivals, ensuring timely service.
  • Managed inventory levels, tracking supplies to ensure freshness and availability.
  • Engaged with customers, providing menu information.
  • Collaborated with team members to streamline order preparation and service efficiency.
  • Handled cash transactions accurately, ensuring proper change and receipt issuance.
  • Trained new staff on food preparation techniques and customer service protocols.

Catering Staff Member

Ripe Catering
Seattle
11.2022 - 07.2024
  • Delivered high-quality service during events, ensuring guest satisfaction.
  • Collaborated with team members to efficiently serve meals and beverages.
  • Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
  • Prepared food for events, following recipes and instructions from the catering manager.
  • Delivered meals to off-site locations according to schedule provided by catering manager.
  • Filled in for absent workers by performing wide variety of food service work.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

Server / Window Manager

Claim Jumper Restaurant
Lynnwood
02.2015 - 10.2018
  • Managed tables efficiently, ensuring prompt service and guest satisfaction.
  • Handled guest inquiries and resolved issues to enhance dining experiences.
  • Upsold menu items to maximize revenue while maintaining service quality.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Henry M. Jackson
Mill Creek, WA
01-2011

Skills

  • Customer relationship management
  • Problem solving
  • Effective communication
  • Team collaboration
  • Training and mentorship
  • Conflict resolution
  • Food and beverage sales
  • Staff leadership
  • Food presentation
  • Professionalism

References

References available upon request.

Timeline

Server

Tapped Public House
12.2023 - 06.2025

Food Truck Operator

Dumpling Tzar
06.2023 - 08.2024

Catering Staff Member

Ripe Catering
11.2022 - 07.2024

Catering Manager

The Ghetto Food Network
04.2022 - Current

Server / Window Manager

Claim Jumper Restaurant
02.2015 - 10.2018

High School Diploma -

Henry M. Jackson

Similar Profiles

CREATE PROFILE