Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate
Cleins Exterior Supply Company
04.2020 - Current
Duties Include:
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Examined, categorized, and sorted incoming documents.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Monitored and adjusted inventory levels to meet customer needs and demands.
Gutter Installer
Big Sky Gutterworks
03.2019 - 11.2019
Duties include:
Operated variety of tools and equipment to safely and efficiently perform tasks.
Installed downspouts, elbows and materials in existing and new construction homes.
Followed instructions from supervisor regarding daily job tasks and duties.
Manager
Topz Sandwich Company
01.2015 - 01.2019
Duties include:
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Package Handler
FedEx
01.2014 - 01.2015
Duties include:
Working at a very fast pace.
Loaded and unloaded trucks.
Safely handling customers merchandise.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Assembled, sealed, and loaded packages into correct trucks.
Education
High School Diploma -
West High School
Billings, MT
05.2014
Skills
Customer service
Catering
Inventory Control Procedures
Multitasking Strengths
Shipment Arrangements
Human Resources
Merchandising
Recruiting
Freight Experience
Management
Cash Handling
Warehouse experience
Office experience
Forklift experience
Sales
Interviewing
Additional Information
Authorized to work in the US for any employer
Timeline
Sales Associate
Cleins Exterior Supply Company
04.2020 - Current
Gutter Installer
Big Sky Gutterworks
03.2019 - 11.2019
Manager
Topz Sandwich Company
01.2015 - 01.2019
Package Handler
FedEx
01.2014 - 01.2015
High School Diploma -
West High School
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