Derek Negrete
El Paso,Texas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Chic-Fil-A
El Paso, Texas
11.2023 - 02.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Kept track of inventory for ordering purposes.
- Checked stock levels of ingredients and notified managers when more was needed.
- Set up workstations with necessary items for food preparation.
- Ensured that all dishes were prepared in accordance with health regulations.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
HVAC Assistant
Joe's Heating and Cooling El Paso Tech
El Paso, Texas
08.2021 - 10.2023
- Installed, maintained and repaired commercial refrigeration systems.
- Disassembled broken or defective equipment to facilitate repair.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
- Worked closely with technicians in order to complete assigned tasks efficiently.
Education
High School Diploma -
Andress High School
El Paso, TX06-2023
Skills
- Safe Food Handling
- Order review
- Food assembly
- Equipment Maintenance
- Multitasking
- Flexible Schedule
- Problem-Solving
- Team Oriented
- ServSafe Certification
- Time management proficiency
- Working with Diverse People
- Quick Learner
- Working Quickly
- Positive Attitude
Certification
- Food Handler Essential Course November 1, 2023
Timeline
Customer Service Representative
Chic-Fil-A
11.2023 - 02.2024
HVAC Assistant
Joe's Heating and Cooling El Paso Tech
08.2021 - 10.2023
High School Diploma -
Andress High School