Derek Tilley
Warsaw,IL
Summary
Seasoned Operations Manager with a proven track record at CCS, enhancing process efficiencies and team development. Expert in workflow optimization and team leadership, demonstrated through significant service enhancements and fostering a compliant work environment. Skilled in forklift operation and labor negotiation, consistently achieving objectives with a focus on customer loyalty development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
CCS
Keokuk, IA
04.2023 - Current
- Generated comprehensive reports detailing departmental performance metrics.
- Oversaw process efficiencies, team development, and service enhancements.
- Implemented measures fostering a compliant and secure work environment.
- Oversee daily operations of staff to boost productivity and uphold quality standards.
- Oversaw recruitment, selection, onboarding and training processes to ensure staffing requirements were met.
- Managed task delegation by defining goals and aligning priorities.
- Executed comprehensive opening, closing, and shift change tasks to uphold daily operational standards.
Operator
Roquette America
Keokuk, IA
06.2021 - 04.2023
- Ensured cleanliness of workspace and tools following established safety standards.
- Simultaneously oversaw various responsibilities with a focus on accuracy.
- Conducted regular equipment maintenance to maintain peak performance.
- Conducted inspections to uphold product quality.
- Conducted troubleshooting on machines and informed personnel of required maintenance.
- Conducted regular checks on control panel while operating equipment.
- Complied with established safety and emergency guidelines consistently.
- Managed records for production and quality processes.
- Operated hand trucks and forklifts for efficient unloading, loading, and transportation of items.
- Consistently achieved or surpassed objectives for punctual customer shipments.
- Maintained thorough records of production data through regular log updates.
Scaffold Foreman
CCS
Keokuk, IA
02.2018 - 06.2021
- Instructed on the effective use of various hand tools, power tools, and related equipment.
- Addressed potential challenges proactively by maintaining open communication with clients.
- Managed day-to-day operations through effective supervision of scaffold teams.
- Conducted thorough inspections of tools, materials, and equipment before job site use.
- Trained workers on safe scaffold erection, usage, maintenance, and dismantling.
- Oversaw assembly processes to build stable scaffold structures.
- Streamlined job scheduling processes to ensure efficiency.
- Conducted thorough reviews to maintain compliance, accuracy and safe operations.
- Ensured secure construction of hanging, tube-clasp, and adaptable scaffold arrangements.
- Initiated standards ensuring onsite safety, effectively instructing staff in prevention techniques.
- Sustained continuous progress in site's production schedule.
Education
High School Diploma -
Warsaw Jr. Senior High
Warsaw, IL05-2007
Skills
- Performance reporting
- Production
- Workflow Optimization
- Customer Loyalty Development
- Quantitative Data Assessment
- Service Excellence
- Labor Negotiation Expertise
- Team Leadership
- Operations Management
- Customer Relationship Management
- Customer Relationship Management
- Scaffolding
- Forklift Operation
- Manufacturing Operator
Certification
- Fork Lift Certified
- Aerial Lift Certified
- 10 Hour OHSA
- 30 Hour OHSA
- Scaffold Certified
Education and Training
other
References
References available upon request.
Timeline
Operations Manager
CCS
04.2023 - Current
Operator
Roquette America
06.2021 - 04.2023
Scaffold Foreman
CCS
02.2018 - 06.2021
- Fork Lift Certified
- Aerial Lift Certified
- 10 Hour OHSA
- 30 Hour OHSA
- Scaffold Certified
High School Diploma -
Warsaw Jr. Senior High
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