Derek Zimmerman

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• Ensured exceptional customer service in a fast-paced dining environment.
• Managed multiple tables, enticing guests with evening features and detailed menus.
• Accurately processed cash and credit transactions for seamless payment experiences.
• Attended to guest needs promptly, enhancing the dining experience without delay.
• Cultivated positive relationships through effective communication with co-workers.
• Successfully juggled several tasks while maintaining excellent customer service.

• Trained new staff on cafe procedures to maintain operational consistency.
• Processed cash transactions with high accuracy in fast-paced environment.
• Collaborated with team members to enhance guest service during peak hours.

• Maintained cleanliness and organization of dining area and service stations.
• Processed customer orders accurately through point-of-sale systems.
• Contributed to operational efficiency until restaurant closure due to sale of premises.

• Processed customer orders with precision using point-of-sale systems.
• Trained new servers on restaurant protocols and service excellence.
• Coordinated with bar staff to ensure efficient management of drink orders.
• Welcomed customers, addressed inquiries, and suggested specials to boost sales.

• Provided exceptional service in a fast-paced dining environment.

Acquired skills to manage high-pressure restaurant settings.
Developed proficiency in multitasking and prioritizing tasks during peak hours.
Initiated career in hospitality industry, gaining foundational knowledge and experience.
Adapted quickly to dynamic environments, ensuring smooth operations.

Delivered fine dining experiences with precise attention to detail and white linen standards.

• Maintained organized, spotless dining areas and service stations consistently.
• Resolved guest inquiries promptly to ensure satisfactory resolutions.
• Executed exceptional customer service to guarantee memorable dining experiences.
• Completed opening and closing tasks, including setting up the dining area and restocking supplies.