Derik Moore
Attleboro,MA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Methodical Materials Manager committed to maintaining accurate stock records and schedules. Diligent and communicative professional with expertise in strategic planning, materials management and quality control. Committed to collaborating with diverse cross-functional teams to maximize employee engagement and meet corporate objectives while supporting hard sales forecasts and inventory planning.
Overview
33
33
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Sales Associate
Campbell RV Inc.
01.2019 - 02.2025
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Materials Manager
JEM Electronics, Inc
10.2003 - 09.2018
- Represent companies in negotiating contracts and formulating policies with suppliers.
- Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
- Interview and hire staff, and oversee staff training.
- Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
- Prepare and process requisitions and purchase orders for supplies and equipment.
- Administer online purchasing systems.
- Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
- Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
- Purchase new or additional stock, or prepare documents that provide for such purchases.
- Confer with engineering and purchasing personnel and vendors regarding stock procurement and availability.
- Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
- Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
- Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
Manager
Franklin Car Wash
06.1992 - 09.2002
- Represent companies in negotiating contracts and formulating policies with suppliers.
- Interview and hire staff, and oversee staff training.
- Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
- Resolve vendor or contractor grievances, and claims against suppliers.
- Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
- Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses.
- Mix cleaning solutions, abrasive compositions, or other compounds, according to formulas.
- Maintain inventories of supplies.
Education
High School Diploma -
Tri County Regional Vocational Technical High School
Franklin, MA 09.1983 - 06.1987
Skills
Product demos
TIME MANAGEMENT
Basic math
Communication skills
Customer service
Sales
Phone etiquette
English Language
Customer and Personal Service
Time Management
Management of Personnel Resources
Negotiation
Management of Material Resources
Troubleshooting
Certification
Driver's License
Accomplishments
- Awarded “Employee of the year” in 2024 and 2025.
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 30 in the development of Lean Manufacturing.
Timeline
Sales Associate
Campbell RV Inc.
01.2019 - 02.2025
Materials Manager
JEM Electronics, Inc
10.2003 - 09.2018
Manager
Franklin Car Wash
06.1992 - 09.2002
High School Diploma -
Tri County Regional Vocational Technical High School
09.1983 - 06.1987