Derika Marquess
Miami,FL
Summary
Dedicated cashier and sales associate with strong customer service skills. Proven ability to resolve issues effectively and foster positive relationships. Committed to enhancing team collaboration and ensuring customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Target
Miami, FL
06.2025 - Current
- Facilitated communication between teams to enhance collaboration and support.
- Utilized customer relationship management software to track interactions and feedback.
- Maintained a clean and organized checkout area for efficiency.
- Assisted customers with product inquiries and selection guidance.
- Educated customers on promotions and loyalty programs effectively.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
Sales Associate
Marshalls
Miami, FL
10.2024 - Current
- Assisted customers in finding products and answering inquiries.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Booker T Washington SR High
Miami06-2015
Some College (No Degree) -
DA Dorsey Technical College
Miami, FLSkills
- Customer service
- Relationship building
- Attention to detail
- Health compliance
- Problem solving
- Communication skills
- Checkout operations
Affiliations
- Knowing this part of me shows the ability to others developed the proper knowledge to understand the difference between different individuals, and I believe my work ethic shows that in so many ways. Although the backend on certain circumstances can also show a different result.
Accomplishments
- My accomplishments are how I result them and how I value what I put out. So the achievement that I had experienced is achieving what I pulled myself out of.
Certification
- School since Pre-K
Languages
English
Professional
Spanish
Limited
Timeline
Cashier
Target
06.2025 - Current
Sales Associate
Marshalls
10.2024 - Current
High School Diploma -
Booker T Washington SR High
Some College (No Degree) -
DA Dorsey Technical College
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