Derissa Johnson
Louisville,KY
Summary
Motivated and dedicated 20-year-old professional with a strong background in customer service, leadership, and warehouse management. Proven expertise in data entry, record-keeping, and multitasking. Skilled in leading teams through knowledge sharing, effective communication, and fostering a collaborative work environment. Open to relocation to Louisville, KY for new opportunities.
Overview
3
3
years of professional experience
Work History
BDC Representative
Courtesy Cadillac
Louisville, KY
03.2025 - Current
- Focuses on managing communication with customers and improving service department operations within an automotive dealership.
- Handle inbound and outbound calls, schedule appointments, and help to build strong customer relationships.
- Enhance customer satisfaction, improve service efficiency, and generate revenue.
- Schedule loaner vehicles and send out surveys.
Sales Representative
Bluegreen Vacations
Louisville, KY
10.2024 - Current
- Utilize my unique personality and passion to engage and meet face-to-face with potential customers, generate quality leads, and sell our affordable family-friendly mini-vacation getaways
Warehouse Lead
MD LOGISTICS
Plainfield, IN
01.2024 - 09.2024
- Oversees the daily objectives set by the Supervisor and makes sure the daily department work volumes are completed.
- Contributes to a work team environment and interfaces with employees and customers.
- Assures associates maintain good manufacturing practices (GMP) as well as maintain product specifications.
- Be able to pay extreme attention to detail
- Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.
- Responsible for leading the team in accomplishing new and different requests; exploring opportunities to add value to the department.
- Communicates with Customer to schedule trucks and provide services for their loads.
Warehouse Associate
MD LOGISTICS
Plainfield, IN
09.2022 - 01.2024
- Perform tasks like storing products, receiving incoming deliveries, scanning items before logging them on computer systems, managing stock, maintaining a warehouse's cleanliness and inspecting products to detect defects or damages
Education
High school diploma or GED -
Emmerich Manual High School
05.2022
Skills
- Leadership
- Fast Learner
- Highly Dependable
- Excellent Attention to Detail
- Heavy Lifting
- Cleaning (2 years)
- Management
- Customer service
- Computer skills
- Logistics (2 years)
- Office experience
- Microsoft Powerpoint
- Problem Solving
- Materials handling
- Microsoft Word (1 year)
- Communication skills
- Microsoft Outlook
- Microsoft Access
- Multi-Task
- Data entry
Timeline
BDC Representative
Courtesy Cadillac
03.2025 - Current
Sales Representative
Bluegreen Vacations
10.2024 - Current
Warehouse Lead
MD LOGISTICS
01.2024 - 09.2024
Warehouse Associate
MD LOGISTICS
09.2022 - 01.2024
High school diploma or GED -
Emmerich Manual High School